At b88club, your privacy is more than a legal obligation — it is a moral responsibility. This document clearly and transparently explains how we collect, use, store and protect the personal information of every Malaysian player using our platform.
The following are the six core principles that underpin b88club's approach to managing the personal data of all members in Malaysia.
All personal data and financial transactions at b88club are protected with 256-bit SSL encryption technology — the same standard used by Malaysia's leading banks. Your data cannot be read by unauthorised parties during transmission.
B88club has never sold, and will never sell, your personal information to any third party for marketing purposes or for any purpose unrelated to our services. Your data belongs to you — it is not our asset.
B88club's data protection operations comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only what is necessary, retain it for a reasonable period, and delete it when it is no longer needed.
Access to member personal data at b88club is restricted to staff who genuinely require it to perform their duties. All access is logged and audited regularly to detect any unauthorised activity.
You have the right to access, correct, or request deletion of your personal data held by b88club at any time. Contact our support team and we will process your request within 14 working days.
You have full control over marketing communications from b88club. You can opt out of promotional emails or notifications in your account settings at any time, without affecting your account services.
This Privacy Policy is published by b88club ("We", "the Company"), which operates an online casino and sports betting platform at https://b88club.ws. This document explains in detail how we collect, process, store, protect, and share your personal information when you use any b88club service.
This Policy applies to all users of the b88club platform, including registered members, website visitors, and anyone who interacts with our platform in any capacity. By using b88club, you agree to the terms of this Privacy Policy as updated from time to time.
The b88club Privacy Policy is provided in Bahasa Melayu for the convenience of Malaysian players. We are committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia in all aspects of personal data processing.
If you have any questions about how we handle your personal data, or wish to exercise any of your data protection rights, please contact our Data Protection Officer at support@b88club.ws with the subject line "Privacy Query".
B88club collects your personal data through several means — directly when you register or interact with the platform, and automatically through standard tracking technologies. The following are the categories of data we collect:
| Data Category | Examples | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Mandatory |
| Contact Information | Phone number, email address | Mandatory |
| Financial Information | Payment methods, deposit/withdrawal transaction records | Mandatory |
| Platform Usage Data | Game history, betting records, account activity | Automatic |
| Technical Data | IP address, device type, browser, general location | Automatic |
| Communications Data | Customer support logs, complaint content | When necessary |
We only collect data that is strictly necessary to provide our services. We do not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by law.
B88club uses your personal data only for lawful, necessary purposes directly related to our services. The following are the primary purposes for which your data is used:
B88club does not use your personal data to make automated decisions that materially affect your rights without human review. Any high-impact account decisions will be reviewed by our team.
B88club does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, there are limited situations where we need to share your data in order to operate our services:
All third parties that receive your data from b88club are bound by data processing agreements that prohibit them from using that data for any purpose other than what is authorised by b88club and you.
B88club invests seriously in security infrastructure to ensure your personal data is always protected. The following are the layers of protection we have in place:
While b88club takes all reasonable steps to protect your data, no security system is 100% foolproof. You are also responsible for keeping your password confidential and not sharing your account login details with anyone.
B88club uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and maintain platform security. The following are the types of cookies we use:
You can manage cookie settings through your browser. Disabling certain cookies may affect the functionality of some parts of the b88club platform. Continued use of the platform is considered consent to the use of cookies as described above.
As a b88club member based in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) and our internal policies:
Request a copy of all personal data we hold about you
Correct any personal data that is inaccurate or incomplete
Request deletion of your data when it is no longer needed for its original purpose
Object to the processing of your data for specific purposes, including marketing
Receive your data in a portable, machine-readable format
Request a restriction on data processing during a dispute or review
To exercise any of these rights, contact us at support@b88club.ws with the subject line "Data Rights Request – [Request Type]". We will process your request within 14 business days and notify you if additional time is required.
As an international online platform, b88club may store or process your data on servers located outside Malaysia, including in the Asia Pacific region. Regardless of where your data is stored or processed, b88club ensures that a level of protection equivalent to Malaysia's PDPA is maintained.
Cross-border data transfers are carried out only when:
B88club retains your personal data only for as long as necessary for the stated purpose or as required by law. The following outlines our data retention guidelines:
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
As b88club processes financial transactions in Malaysian Ringgit (MYR), we take an extremely rigorous approach to protecting your payment information. All supported payment methods — Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks, Public Bank, RHB Online), Boost, and ShopeePay — are licensed and recognised financial service providers in Malaysia.
B88club will never ask for your e-banking password, PIN or OTP via live chat, email or phone. If you receive such a request claiming to be from b88club, please report it to us immediately.
B88club takes the protection of children and minors extremely seriously. The b88club platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.
Steps we take to prevent access by underage individuals:
If you become aware that a person under the age of 18 has registered a b88club account, please contact us immediately at support@b88club.ws so we can take the appropriate action.
B88club reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, industry practices, or our business operations. The most recent update date is always displayed at the top of this document.
For material and significant changes that affect how we use your data, b88club will notify you through:
Continued use of the b88club platform following notice of a policy change constitutes acceptance of that change. If you do not agree with the changes made, you have the right to close your account and request deletion of your data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how b88club handles your personal data, please contact our Data Protection Officer (DPO):
You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you are dissatisfied with how b88club has handled your privacy complaint. Further details are available on the official website of the Department of Personal Data Protection Malaysia.
With industry-standard personal data protection in place, you can enjoy all casino games, slots, Live Casino and Sports Betting at b88club with complete peace of mind. Your privacy is our priority.